I cannot track my order, has it been shipped?

If you have already received a tracking number, your order has been shipped and been delivered to the correct carrier.  UPS has a very reliable tracking system but US Mail is not quite as reliable and the website is often updated rather late.

If the package was just shipped, you may see this notice on the USPS website:
“The U.S. Postal Service was electronically notified by the shipper on September 23, 2008 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated every evening. Please check again later.”

Note that in some instances, the USPS also omit to scan packages so their website always reflects this message, even after the package has arrived. 

Transit times for international shipments.

Shipping

Related Posts

If I create an account, do you also save my credit card information?

No, we never store any credit card information on our server. If you create an account, it will only save the shipping and billing address. You will still need to enter your card information every time you place a new order.

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