Will The Sanctuary work with my devices?

To check your device compatibility, please click on the Compatibility tab on The Sanctuary product page.

You can either manually check from the brands list, which will pop-up a full device list, or use the search form.

Featured The Sanctuary

Related Posts

Can I charge my digital camera with The Sanctuary?

Most digital cameras require higher voltage than what we provide so they cannot be charged in The Sanctuary. A few cameras are compatible though and Kodak is the only brand with many compatible cameras. Please check our compatibility list for full details. Please read the following post to see how you can still use The.. more »

Extra Connectors (for additional devices and compatibility)

The Sanctuary is compatible with over 1500 devices and virtually all of the latest phone models. Extra connectors are available through our website to provide compatibility with some of the older phone models and also to provide the capability of charging two identical device simultaneaously. This means that “out of the box” The Sanctuary can.. more »


Charging non-compatible devices with The Sanctuary.

The Sanctuary can do a lot, but still it cannot charge every single item under the sun, in particular those digital cameras that require higher voltages than The Sanctuary provides. There is a great workaround though. Simply use your own AC adapter that came, say with the camera, and feed the cord through the base.. more »

Can I charge two identical models simultaneously?

Say, two iPod/iPhones, or two Blackberries or two Samsung phones and are wondering whether you can charge them both at the same?  Although The Sanctuary comes ”out of the box” with only one single built-in connector for each device type implying that The Sanctuary can only charge one device at a time, The Sanctuary also includes a.. more »


If I buy a Refresh (or The Sanctuary) in the US, will it work satisfactory in Europe?

All of our products are compatible with the European market and come with different adapters to fit your socket.

Why I cannot charge my Blackberry?

We have had a few reports of Blackberrys not charging on The Sanctuary. The issue relates to certain Blackberry operating systems and the problem can be resolved by updating the software to the latest version. Click here to get the latest software update for you Blackberry. (Make sure to back up your existing contact and.. more »

Name*

Email*

Location (optional)

Category*

Subject

Message

Attachment (screenshot, photo, document; max. 2MB)


Almost there, please enter the text below before sending your question:
captcha


Contact Form

Thank you for visiting our Support section. If you have a question and could not find the answer from our Knowledge Base, please feel free to contact us using the form on the left.

Please fill all the required fields and describe the problems as clearly as possible.

Important: our reply will be coming from support@bluelounge.zendesk.com. To ensure our emails reach your inbox, please add that email address to your address book.

Direct Email

You can also send your question to this email address:
support [at] bluelounge [dot] com

Distributor Contact

For wholesale and distribution related questions, please use this form instead.