Articles under 'Shipping':

Why can’t you ship StudioDesk for International customers?

We do not offer shipping for StudioDesk to overseas because the shipping cost would be too high and we are worried that the desk may get damaged during the shipping and handling. For Continental U.S. addresses, we use a special trucking service to guarantee the quality of the item when it is delivered.

Shipping

How do I return a product?

Products purchased from Bluelounge can be returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. For US based customers buying from the US store and EU Customers buying from the EU store: Bluelounge will pay for the return shipment and provide a replacement product.. more »

Ordering Payment Shipping

Will I be charged import duty in my country?

Maybe, it depends on a few factors, and we don’t have all the answers for every country. However, most countries will not charge any duties if the product is under a certain value but will start charging VAT or other import duties when the order total increases. Please check with your local postal authorities to.. more »

Payment Shipping

When will my order ship?

All orders placed weekdays by 7am Pacific Standard Time will ship same day, all other orders will ship on the next business day. Transit times for international shipments

Shipping

Do you offer gift wrapping?

Sorry, at this time we don’t.

Shipping

How long does international shipping take?

Priority Mail International should only take 6-10 days to most destinations and most shipment do arrive in a timely fashion, however occasionally we see a package take up to three weeks to reach its destination. We know this is frustrating but there is not much we can do other than thank you for your patience… more »

Shipping

I cannot track my order, has it been shipped?

If you have already received a tracking number, your order has been shipped and been delivered to the correct carrier.  UPS has a very reliable tracking system but US Mail is not quite as reliable and the website is often updated rather late. If the package was just shipped, you may see this notice on.. more »

Shipping

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