Articles under 'The Sanctuary':
How much electricity does The Sanctuary or Refresh when on stand by?
They consume 8.4 watts when no devices are connected.
What are the dimensions of the Sanctuary?
The Sanctuary dimensions are 9.25” x 9.25” x 2” or 23.125 cm X 23.125 cm X 5 cm.
What are the specifications of The Sanctuary power adapter?
The Sanctuary’s AC adapter has the following input/output: Input: 100V-240V~50/60Hz 0.68A Max Output: 6V / 3000mA
Is The Sanctuary or Refresh compatible with iPad?
Unfortunately, The Sanctuary and Refresh are not capable of charging the iPad because the iPad requires more charging power than the products are capable of giving out.
If I buy a Refresh (or The Sanctuary) in the US, will it work satisfactory in Europe?
All of our products are compatible with the European market and come with different adapters to fit your socket.
I want to charge two iPod devices simultaneously, can I buy an extra connector for this?
We do not offer an extra connector for iPod/iPhone since you can use your own Apple’s iPod USB connector that you get when you buy an iPod/iPhone. To use Apple iPod USB connector, simply open The Sanctuary’s tray, plug it into the USB socket and wind surplus cord length around the integrated cable management pins… more »
Palm Compatibility
We have recently received a couple of reports that the Palm connector on The Sanctuary is not fitting in some of the newer Palm devices. We are currently looking into the problem but have no immediate solution for those experiencing this. We will offer a full refund to anyone wishing to return their device if.. more »
Charging Jabra on The Sanctuary
Most Jabra headsets are compatible with The Sanctuary, either through mini-USB or micro-USB but a few still use a proprietary Jabra connector. To charge such a headset you will need to use your existing USB cable or purchase one from Jabra. USB Cable for Jabra A210, BT150, BT160, BT350, BT500, BT800, JX10, GN1110 http://www.shop.jabra.com/jabra/Shop?DSP=30100&PCR=1&IID=13312&itemskuid=13312 http://www.jabra.com.. more »
Why I cannot charge my Blackberry?
We have had a few reports of Blackberrys not charging on The Sanctuary. The issue relates to certain Blackberry operating systems and the problem can be resolved by updating the software to the latest version. Click here to get the latest software update for you Blackberry. (Make sure to back up your existing contact and.. more »
Is the wood print Sanctuary made of real wood?
No, the finish is a wood print applied to the plastic base, the same technique that is used in car dashboards so the look is very nice and detailed but still not real wood.