Articles under 'Payment':
How do I complete the payment using “Bank Deposit?”
Note: this payment option is only available from our EU Online Store After you have finished placing your order, we will wait for payment before it can be completed. The order total can be checked from your email. Instructions on how to pay for your order are shown below: Bank Name: Sparkasse Bamberg Bank Branch:.. more »
‘Something went wrong’ message during checkout
If you received ‘something went wrong’ error message when you tried to complete your purchase, please try to place the order again and make sure to fill all the required fields including billing first and last names, credit card expiration date, etc. Our shopping cart system also requires browsers that support JavaScript and cookies for.. more »
How do I return a product?
Products purchased from Bluelounge can be returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. For US based customers buying from the US store and EU Customers buying from the EU store: Bluelounge will pay for the return shipment and provide a replacement product.. more »
Will I be charged import duty in my country?
Maybe, it depends on a few factors, and we don’t have all the answers for every country. However, most countries will not charge any duties if the product is under a certain value but will start charging VAT or other import duties when the order total increases. Please check with your local postal authorities to.. more »