You can find our products in the following online stores in many countries: (Please note that not all stores carry our complete product lines and availability may vary.)

If you received ‘something went wrong’ error message when you tried to complete your purchase, please try to place the order again and make sure to fill all the required fields including billing first and last names, credit card expiration date, etc. Our shopping cart system also requires browsers that support JavaScript and cookies for.. more »

In rare cases, we might be out of stock for certain product or product variation (ie. color, plug). When this happens, you will not be able to place an order for that specific product until it has become available again. If you want to be notified when the item is in stock, please fill and.. more »

To apply a discount code, please shop through our online store. During checkout, on Step 5: Order Confirmation there is a “Redeem a Coupon” field. You can insert your code and click Apply, our system will then recalculate the order subtotal.

No, creating an account is fully optional. Although we encourage our customers to create an account during checkout. With an account, you will get the following benefits: Check out faster Save multiple shipping addresses Access your order history Track new orders Track recently viewed items

No, we never store any credit card information on our server. If you create an account, it will only save the shipping and billing address. You will still need to enter your card information every time you place a new order.

If you want to change the color or plug type on an order that was already placed, please contact us immediately and describe the items that you want to amend and your order number. We usually process the orders in less than 24 hours and we cannot change your order once it has been processed.. more »

If the your order has already gone through the checkout process but you still wish to purchase additional items, you have two options: Ask us to cancel your first order and place a new one that includes the additional items. Place another order for only the additional items and request in the “notes” field to.. more »

Should you experience a problem to complete your order online, you can place your order manually by downloading and filling out the form below. You can then fax it to the following number: (+1) 626 628 3287 Download Order Form (PDF) Please note your shipping address or tell us if the shipping address is the.. more »

Products purchased from Bluelounge can be returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. For US based customers buying from the US store and EU Customers buying from the EU store: Bluelounge will pay for the return shipment and provide a replacement product.. more »