Privacy Policy


If users have questions or concerns regarding this statement, they should contact Bluelounge Pte. Ltd. via the contact information provided at page end.

Information Collection

Bluelounge Pte. Ltd. is the sole owner of the information collected from www.bluelounge.com

Customer Orders

We request information from the user on our order form. A user must provide contact information such as name, email, and shipping address and financial information such as credit card number and expiration date. This information is used for billing purposes and to fill customers' orders. If we have trouble processing an order, the information is used to contact the user.

For processing of payments, Bluelounge uses the services of American Express, Discover, MasterCard, Visa and PayPal. Each of these parties maintain their own guidelines for collecting and managing customer profile information. To view PayPal's privacy statement go here. To view your credit card merchant's privacy policies and statements, refer to the contact information on the reverse side of your card.

Profile

We store information that we collect via browser cookies, log files, and/or third parties to create a profile of our users. A profile is stored information that we maintain for individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and to improve the content of the web site for the user. This profile is used to tailor users' visits to our web site, and to direct pertinent marketing promotions to them. We do not share user profiles with third parties.

Browser Cookies

A browser cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file instructions.
Advertising cookies may be placed to enable our display advertising partner to present you with retargeting advertising on other sites based on your previous interaction with our website. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.

Third-Party Advertising

Bluelounge does not employ third-party advertising on its web site.

Log Files

Like most standard web site servers, we maintain log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user movement in the aggregate, and gather broad, aggregate demographic information.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account. We reply via email, phone, or through our support section in accordance with our client's wishes.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or a legal process served on our web site.

Mailing Lists

Bluelounge maintains a mailing list of customers who opt-in when placing an order or sign up using our online form.

Under no circumstances will a client purposely receive spam or any other non-Bluelounge related communication from Bluelounge.

Security

Bluelounge takes every precaution to protect our client's information. When users submit sensitive information via the web site, their information is protected both on- and off- line.

When our order form asks users to enter sensitive information such as a credit card number, that information is encrypted and is protected with encryption software - SSL. While on a secure page, such as our order form, an icon will appear on web browsers such as Safari, Firefox, Google Chrome and Microsoft Internet Explorer as locked, as opposed to un-locked or open, when users are just 'surfing'.

While we use SSL encryption to protect sensitive information on-line, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted within our offices. Only employees who need the information to perform a specific job, for example, our customer service representatives, are granted access to personally identifiable information.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If users have any questions or suggestions regarding our privacy policy, please contact us at:
Bluelounge Pte. Ltd.
8 Wilkie Road #03-01
Wilkie Edge
Singapore 228095
Email:

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